Refund Policy: I need to cancel my registration. What should I do?
If you find it necessary to cancel a registration, we are sorry that you won’t be able to join us for the network event. Cancellations a week prior to the event are subject to a $10 non-refundable administrative fee. Registrations are fully non-refundable within one week of the event. However, you may substitute another attendee in an existing registration at no cost. If you cannot attend and need to cancel your registration, it may be beneficial to see if someone else on your team, or in your network or organisation has decided to attend. Contact Geneva to request a substitution. While we can process the registration changes, any payment reimbursements or arrangements would be solely between you and the new attendee.
To either cancel or substitute another attendee, please e-mail email@example.com
Ticket Delivery: Please check your inbox for confirmation of purchase.
You will be sent a confirmation email once you have purchased your ticket(s). You will not be a sent a hard copy ticket. Please check your order information and confirm that it is correct. If everything is as you expected, print out the confirmation email as a record of your purchase.
If you believe there's been an error, or you need to change some details, please e-mail firstname.lastname@example.org. It will automatically be sent to a Geneva team member managing the event and they will be able to help you with any changes.
We offer Credit Card processing, Direct Deposit, and Cheque payment options. Credit Card payments are made directly through EWay's 128 bit SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored.